Terms of service

Last Updated: July 22, 2026

Welcome to Radelyn ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website, www.radelyn.com, and the purchase of products offered through our online store.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally capable of entering into binding contracts under applicable law.

2. Products & Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate.

However:

  • Product colors may vary slightly due to screen settings and photography.

  • Prices are subject to change without prior notice.

  • We reserve the right to discontinue or modify products at any time.

  • We may limit quantities purchased per customer or order.

3. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • Radelyn reserves the right to accept or reject any order.

  • We may cancel or refuse orders suspected of fraud, unauthorized transactions, pricing errors, or violations of these Terms.

  • An order confirmation does not guarantee acceptance of your order.

4. Payments

We accept secure online payments through authorized payment gateways.

By making a purchase, you authorize us to charge the selected payment method for the total order amount, including applicable taxes and shipping charges (if any).

Radelyn does not store your payment card details.

5. Shipping

  • Free shipping is available across India.

  • Orders are generally delivered within 3–7 business days, depending on the delivery location.

  • Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

6. Cancellation

Customers may cancel an order within 3 hours of placing it, provided the order has not been dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

7. Exchange Policy

Radelyn offers exchange only.

We do not provide refunds for successfully delivered products.

Exchange requests must comply with our Return & Exchange Policy, including:

  • Request within the applicable exchange period.

  • Product must be unused.

  • Original tags and packaging must be intact.

  • Unboxing video is mandatory for damaged, defective, or incorrect product claims.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand name

  • Product images

  • Graphics

  • Website design

  • Icons

  • Videos

  • Text

  • Product descriptions

is the exclusive property of Radelyn and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Misuse the website or interfere with its operation.

  • Impersonate another individual or organization.

  • Submit false or misleading information.

10. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activities conducted through your account.

Please notify us immediately if you suspect unauthorized access.

11. Accuracy of Information

We make every effort to ensure the information on our website is accurate.

However, we do not guarantee that product descriptions, prices, promotions, availability, or other content will always be error-free.

We reserve the right to correct any errors without prior notice.

12. Limitation of Liability

To the fullest extent permitted by law, Radelyn shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website.

  • Inability to use our website.

  • Delayed deliveries.

  • Product misuse.

  • Technical issues beyond our control.

Our total liability shall not exceed the amount paid by you for the purchased product.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Radelyn does not control or endorse these websites and is not responsible for their content, services, or privacy practices.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

Radelyn shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fire

  • Government restrictions

  • Pandemic

  • Labor strikes

  • Transportation disruptions

  • Internet or technical failures

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha, India.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the revised Terms.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Radelyn
Website: https://radelyn.com
Email: support@radelyn.com
Phone & WhatsApp: +91 9861595328

Business Address:
Radelyn Enterprises
Plot No. 661/3404, 2nd Floor, Jaydurga Nagar, Bomikhal, Subudhi Campus, Bhubaneswar, Odisha 751006, India